Please allow 48 hours for prescription orders to be ready and do not call the surgery to ask if ready just collection from your designated place of collection - thank you to help us prevent incoming call congestion.
Please ask for your password to access online services - order your repeat medications, book GP appointments and see a summary of your medical records - for full access of your records you need to apply for authorisation. Please come into reception to ask for your online username/password (please bring ID) and help.
Electronic prescribing is now available from the Practice. Your prescriptions can now be sent electronically to a nominated chemist. This means that you don't have to wait for the chemist to collect your paper medication script or for you to come to the surgery to collect your medication script. If this is of interest to you please contact reception or go to your pharmacist of choice to set this up.
All registered patients at the practice are designated to a named GP. Having a named GP on your records does not affect whom you choose to see. You can call the surgery to check who your named GP is.
To maintain continuity for your medical care we advise that you try to see the same GP if you are coming for an ongoing problem.
Please have a look at our 'Minor illness' section under the further information area below. It includes useful advice with regards to coughs/colds/flu and diarrhoea management.
Dont forget that your local pharmacy can offer advice for minor ailments giving over counter remedies or medication if you are entitled to free prescriptions. This can often be the better treatment as antibiotics do not work on viral infections and common minor ailments.
SMS service - We have a system where we can send appointment confirmation, reminders and test results via SMS/text messaging. If this interests you please can you update your telephone including mobile numbers with the receptionist.
Patients living within the practice area are welcome to register and you can confirm your eligibility from your postcode, simply click on the tab Practice Boundary and put in your postcode. You are required to bring along proof of address such as a recent utility bill when you attend the surgery to sign your registration.
You will also need to complete a registration form (GMS1) and a health questionnaire which will provide useful information whilst we wait for your medical records to arrive from your previous doctor. You are advised to ensure that until full registration is complete that you have enough of any medications you are taking from your previous practice as we will not be able to prescribe until you have been seen by one of our GPs.
Before your registration is complete you are required to present at the surgery proof of id such as driving licence OR birth certificate OR passport AND proof of address. Medical treatment is only available after full registration.
Guide to GP Services
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.
A Patient Guide to GP Services
Check you are within the Practice boundary by entering your postcode on the Practice Bounday tab.
If you wish to pre-register click on the link below to open the form. When you have completed all of the details, click on the "Send" button to mail your form to us. When you visit the surgery for the first time you will be asked to sign the form to confirm that the details are correct and provide your id & proof of address which will complete the registration process.
When you register you will also be asked to fill out a medical questionnaire to provide information whilst we await your medical records from your previous practice. There is an online version of this file too, which you may fill out and send to us. When you come to the surgery you will be asked to sign this form to confirm that the details are correct.
Online Medical Questionnaire For New Patients
Note that by sending the form you will be transmitting information about your self across the Internet and although every effort is made to keep this information secure, no guarantee can be offered in this respect.
Alternatively you may print off a registration form, fill it out and bring it in to the practice along with your id and proof of address.
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.
Open the leaflets in one of the following languages
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
Download the Temporary Resident Registration Form
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