Please allow 48 hours for prescription orders to be ready and do not call the surgery to ask if ready just collection from your designated place of collection - thank you to help us prevent incoming call congestion.
Please ask for your password to access online services - order your repeat medications, book GP appointments and see a summary of your medical records - for full access of your records you need to apply for authorisation. Please come into reception to ask for your online username/password (please bring ID) and help.
Electronic prescribing is now available from the Practice. Your prescriptions can now be sent electronically to a nominated chemist. This means that you don't have to wait for the chemist to collect your paper medication script or for you to come to the surgery to collect your medication script. If this is of interest to you please contact reception or go to your pharmacist of choice to set this up.
All registered patients at the practice are designated to a named GP. Having a named GP on your records does not affect whom you choose to see. You can call the surgery to check who your named GP is.
To maintain continuity for your medical care we advise that you try to see the same GP if you are coming for an ongoing problem.
Please have a look at our 'Minor illness' section under the further information area below. It includes useful advice with regards to coughs/colds/flu and diarrhoea management.
Dont forget that your local pharmacy can offer advice for minor ailments giving over counter remedies or medication if you are entitled to free prescriptions. This can often be the better treatment as antibiotics do not work on viral infections and common minor ailments.
SMS service - We have a system where we can send appointment confirmation, reminders and test results via SMS/text messaging. If this interests you please can you update your telephone including mobile numbers with the receptionist.
National GP patient Survey 2018
Dr_Shah_- 2013 Survey_Results_
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