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Online Services

Consult online

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Patient Online Access Via Patient Access or NHS App

The practice offers patients facilities to book, view amend and cancel appointments online.

This practice also offers patients the facility to order online and view / print a list of their repeat prescriptions, medicines and appliances.

The practice offers patients facilities to view online, export or print any summary information from their records, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patients. 

Please contact reception for more information and provision of a password.

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Have Your Say

Welcome to Hanford GP

previously known as Drs Shah & Talpur Surgery at Hanford Health Centre

The staff and doctors and nurses at the practice wish our patients to know that your health and well-being is our priority and we are here to help you to the best of our means.  We do receive unfair comments and behaviour towards staff that are trying to help in the best way possible whilst still having to abide by guidance for everyone's safety during these unprecedented times. 


All calls are recorded for monitoring purposes.

The surgery has had a new telephone system installed which we hope you will find easier to access the correct department you require quicker.  There are only three options to select to keep operations simple; it is important to select the correct option to access the patient service you require and keep the operators available for the urgent appointment calls.

All prescriptions are now being sent electronically to your nominated pharmacy (EPS). Please ensure you nominate an appropriate pharmacy for prescription collection or delivery or this will be designated for you.

We are suggesting that you obtain your online access for ordering of prescriptions. Please use either Patient Access or download the NHS App. To obtain a password and linkage key, your ID is required, again please contact reception as to how we can obtain this without you needing to present at the surgery.

Also, to be aware that if having any urgent medication such as antibiotics as an example, that you request the doctor issuing the medication does so to an alternative pharmacy and not a nominated one that only posts your medications as this will sufficiently delay receiving any urgent medication required.

Your Health in Safe Hands

The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.

All patients are allocated an accountable named GP. If you wish to know the name of your accountable GP, please ask at reception. Patients still have a choice of which GP they see but we do ask for continuity of care if possible.


The health centre has access for both wheelchairs and pushchairs and free onsite parking. REMEMBER TO ENTER YOUR CAR REGISTRATION WHEN USING THE CENTRE.

Join Us:

Registering is easy with on-line application forms or register at the surgery's reception. Registration is only complete when you have shown ID evidence and address verification. Before registering please check your postcode is within our practice boundary, this is under the tab new patients.

Hanford Health Centre Community Clinics

Dr Shah & Partners is a GP Practice within Hanford Health Centre. Hanford health centre is owned by MPFT who hold contracts for other community clinics and services that are booked directly on a separate phone line which we cannot transfer calls across. If you require to make an appointment for their clinics such as Phlebotomy, Podiatry... or any enquiries, you need to call Hanford Health Centre - 0300 123 0974.


For an emergency when the surgery is closed please call 111 to be signposted to the correct out of hours service. Life threatening emergencies are 999 or A&E.

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(Site updated 08/06/2022)

Contact Details

Dr Shah & Partners

Contact Telephone

0300 123 1468
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website